For domestic buyers, orders are shipped through reputed courier companies and/or speed post
only. Orders are shipped within 3 days or as per delivery date agreed at the time of order
confirmation. Delivery of the shipment is subject to Courier Company /Post Office norms.
Customised orders may take longer and the said delivery date will be agreed with the
customer on order confirmation.
Icy Saintz is not liable for any delay in delivery by the Courier Company/ postal
authorities and only guarantees to hand over the consignment to the Courier Company or
postal authorities within 3 days from the receipt of the order or as per delivery date agreed at
the time of order confirmation.
Delivery of all orders will be to the registered address of the buyer as specified at the time of
the order. Jadoo Magic is no way responsible for any damage to the order while in transit to
Standard Delivery Rates- India
If for some unforeseen reason, your product appears damaged in any manner, please contact
Icy Saintz customer service at email@example.com.
We do not accept returns, exchanges or refunds.
However, if you receive a damaged product [Please do include all relevant details of
your order along with the photograph of the damaged product and your contact details in your
communication to us and we will get back to you within 7 days of receiving the request, after reviewing the request.
In any case you feel the product received is not as shown on the site , you can bring it to our
notice by sending us an email on firstname.lastname@example.org within 24 hours of receiving the
product, we will take an appropriate decision after reviewing the comments and get back to
you within 7 days of receiving such communication .